Privacy Policy

Effective Date: 10 February 2026

Healing Pathways Counseling (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, stored, and protected when you visit healingpathwayscounseling.org (the “Website”) or engage in counseling services with us.

By using this Website or our services, you acknowledge that you have read and understand this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

Name, email address, phone number, and mailing address
Information submitted through contact forms or appointment requests
Health and mental health information shared during intake, consultation, or therapy services
Payment and billing information, when applicable

Health-related information is handled in accordance with applicable privacy and confidentiality laws, including HIPAA.

Automatically Collected Information

When you visit our Website, certain non-identifying information may be collected automatically, such as:

IP address
Browser type and device information
Pages visited and time spent on the Website
General usage and traffic data

This information is used for website functionality, security, and improvement purposes only and does not personally identify you.

How We Use Your Information

Information collected may be used to:

Provide counseling services and respond to inquiries
Schedule appointments and send related communications
Process payments and manage administrative tasks
Improve our Website and services
Comply with legal, ethical, and professional obligations

We do not sell or rent personal information.

Disclosure of Information

Your information may be shared only in limited circumstances, including:

With trusted service providers who assist with website hosting, scheduling, billing, or communication systems, and who are required to maintain confidentiality
When required by law, such as in response to a court order, subpoena, or mandatory reporting obligation
To protect safety or rights, including when disclosure is necessary to prevent serious harm

Any disclosure is made in accordance with applicable laws and professional standards.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. While no system can guarantee absolute security, we take appropriate steps to reduce risks of unauthorized access, use, or disclosure.

Your Rights

Depending on applicable law, you may have the right to:

Request access to your personal information
Request corrections to inaccurate or incomplete information
Request limits on certain uses or disclosures

Requests may be subject to legal and ethical requirements related to mental health records.

Website Links to Third Parties

This Website may contain links to third-party websites for informational purposes. Healing Pathways Counseling is not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

Updates to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in practices or legal requirements. Any updates will be posted on this page with a revised effective date. Continued use of the Website after changes are posted indicates acceptance of the updated policy.